Congratulations, Burlington Coat Factory

Congratulations, Burlington Coat Factory

Thanks to the onerous requirements of your Baby Depot e-commerce store, you just lost a sale. I'm not going to fill out a form to become your "customer" just so I can send a single gift to my friend who just had a baby. There are other sites that will take a one-off order; I don't need to track the order. In those cases, I would still have a receipt, and a credit-card charge for validation.

Or, I can just buy a Pooh book and send that with an hong bao (red packet) and give young Haden our blessings.

Buh bye, BCF.


Written by Andrew Ittner in misc on Thu 20 March 2003. Tags: business, complaint, technology